(English) A Career in Retail Offers Endless Possibilities
By Peter Pilarski
For most people, the friendly sales associate at their favourite store is probably their main contact with the retail sector. Whether it’s helping customers find clothing in their size or explaining the difference between one camera and another, these frontline employees are the main touch point between the store and its customers. The sales associate’s skills in customer service and product knowledge can make the difference between making the sale and losing a customer to a competitor
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